We provide free life time technical support
We respond to your email/text/phone within 24 hours if you have any issues
Local customers are welcome to visit our shop
User Manual
We will keep updating our documentation. Please send us request for model specific user manuals.
TROUBLE SHOOTING GUIDE
warranty
- 5 years free replacement for lithium batteries*
- 1 year factory warranty for Fridge, Microwave and Induction Cooktop*
- 2 years free replacement for other components*
*Labor and parts are included in warranty when repairing at our shop; only parts are included in warranty when repairing elsewhere
*Only cover defective components that are part of the build.
*The following cases are not covered: normal wear and tear; cosmetic issues; issues caused by accidents; broken glass, handles, knobs and other plastic parts; plumbing system clogging; plumbing system damage due to cold weather